Hilton Worldwide reviews and complaints 1
View all 69 complaintsHilton Worldwide - service
I booked a room in Hampton inn, 545 greenfly rd, Lancaster, PA by booking . Com. They gave me a confirmation number. But when I went to the hotel at 9 pm with my wife and 2 babies. the frontdesk said they don't have any room and they don't have any information about me.I confirm again with booking . Com. They said my booking is confirmed .Also it was showing in the online that they have 4 rooms available.I travelled many countries in the world but never had this problem. I am 100 percent sure the frontdesk lie to me.
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