Sheetz reviews and complaints 2
View all 1497 complaintsSheetz - No employee to check customers out
I visited the Sheetz store on 8/26/22 at 12:45 am. I purchased gas then went inside to buy a beer and stood in an ever-growing line of customers as there was no one there to check us out. Not a single employee looked at any of us or told us they would be with us momentarily, or let any of us know what was going on. There were two employees making iced coffee‘s and food and neither looked at any of us. In fact, the lady preparing iced coffee was slamming dishes and acting generally annoyed. I waited for 20 minutes and decided it wasn’t worth waiting anymore seeing as though not a single employee greeted us.
Desired outcome: I understand things can get busy and staffing can be low but someone needs to greet customers and at least let them know what the situation is.
Sheetz - Pumps
At the locations you have only two diesel pumps if any at please do not add gas pumps. It's very frustrating when there's only two diesel pumps and [censored] who drive gas cars take up those spots. Or you could add diesel pumps to all locations and add more than two pumps, other than that I love sheetz, food is great and love the points system. Keep up the good work
Desired outcome: Removed gas pumps at diesel pumps
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