Sam's Club reviews and complaints 1
View all 977 complaintsSam's Club - Delivery Service
On October 22 I had a delivery go to my elderly mother who lives in a senior citizen building. She is nearing 80 and very arthritic. I ordered 3 items (drinks, paper towels and 1 snack) and made specific instructions to have the order left at her apartment door. Also, I always tip well and nothing less than 15% ever. I asked them to call to be let into the building and to knock loud on the door when delivering. None of that happened. They left the items outside of the building to the entrance of the door... not even in the foyer or inside. The apartment building is in a poor area and crime and theft is rampant. They never called and was not running late as the email to me stated it was dropped off 15 minutes before the time frame. I'm just ticked that a driver who received a decent tip would do this especially to a senior citizen. Will never use them again as this is the 2nd time they have neglected reading the instructions. I'll be moving to Costco or BJs with the hope of better service.
Desired outcome: Nothing...just want people to know of the people Sam's hire and the lack of work ethics.
Latest Sam's Club Reviews
Don't buy the premium membership. Rip off! gas pumps Where is the.service? Unclean frozen shrimp ServiceGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!