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CB Vehicle Rental and Leasing U-Haul International 747 West Allegheny Avenue, Philadelphia, PA, 19133, US
U-Haul International company logo
U-Haul International
reviews & complaints
U-Haul International company logo

U-Haul International

747 West Allegheny Avenue, Philadelphia, PA, 19133, US
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1 complaint
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Website
www.uhaul.com
www.movinghelp.com
Phone number
+1 (215) 227-3900
Category
Vehicle Rental and Leasing
Working hours
Mon
7:00 am - 7:00 pm
Tue
7:00 am - 7:00 pm
Wed
7:00 am - 7:00 pm
Thu
7:00 am - 7:00 pm
Fri
7:00 am - 8:00 pm
Sat
7:00 am - 7:00 pm
Sun
9:00 am - 5:00 pm

U-Haul International reviews and complaints 1

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R
8:58 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

U-Haul International - overcharging

I rented a 17" truck from U-Haul on 8/16/2014, returned it on 8/16/14. I traveled 35 miles and charged for 96.6 miles. When we picked up the truck, it as at 115153.3. When we returned it, it was at 115188.3. They claim the mileage was 115249.9. In addition, when we picked up the truck it had 1/4 tank of gas. We returned it at 3/8. Yet, we were charged for 10 gallons of gas at $50.00, plus Fuel Fill-Up Service Fee of $30.00. The total amount for a one-day rental went from $129.11 to $315.21! This is outrageous and we have disputed the bill with our credit card company.

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