Menu
For Business Write a review File a complaint
National Tire & Battery [NTB] company logo
National Tire & Battery [NTB]
reviews & complaints
National Tire & Battery [NTB] company logo

National Tire & Battery [NTB]

405 Home Dr, Pittsburgh, PA, 15275, US
Learn how the rating is calculated
2 complaints
File a complaint Write a review
Website
Working hours
Mon
7:00 am - 5:00 pm
Tue
7:00 am - 5:00 pm
Wed
7:00 am - 5:00 pm
Thu
7:00 am - 5:00 pm
Fri
7:00 am - 5:00 pm
Sat
7:30 am - 5:00 pm
Sun
9:00 am - 5:00 pm
ComplaintsBoard
T
12:04 pm EDT

National Tire & Battery [NTB] - Rotors not done right

A year ago, i had paid 600.00 or better to get 4 new Rotors on my car, and from the moment i left the shop, as i drove down a hill, i heard a terrible clanking sound. This only happens when i go down steep hills, or too many hills. I brought it back several times since this happened, and was told everything looked good, however, it is recently making a very loud clanking horrible noise as a i drive down the hill even worse. I am tired of going to NTB asking them to fix this. My son is my witness to what we heard when we left NTB after getting rotors put on. We have never heard this in the car before that. After spending many weekends at the NTB, and wasting my time only to be told that everything is fine when it clearly is not, i would like this to be fixed without charge because of their mistake to begin with. I have spent thousands of dollars at NTB in the last years, and i wont do business unless they correct this, and do it without charging me again. The men at this business know who i am, because i have come in there with this issue many times.

Desired outcome: I want it fixed without being charged, and to have it the way it was before i got the rotors, without the terrible clanking noise. My Name is T. Fisher at [protected]

Read full review of National Tire & Battery [NTB]
Hide full review
ComplaintsBoard
S
10:37 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

National Tire & Battery [NTB] - Tires and alignment program is a ripoff

We purchased new tires and the 2 year unlimited alignment package at this store last July for my 2003 Mitsubishi Outlander. In September the car seemed to be shaking a bit, so I took it in to have the alignment checked. They supposedly aligned it. In November, while returning home from Thanksgiving dinner at my relatives, we had a blowout. It was caused by...

Read full review of National Tire & Battery [NTB] and 15 comments

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.