The UPS Store reviews and complaints 1
View all 355 complaintsThe UPS Store - package pickup
Received package did not open wanted to send back to sender, took package to ups store was given information for refused package policy. Called 800 number was given pick up date. Stayed home all day package was never picked up. Called 800 number was given another pick up date driver came told janitor that he couldn't take the package. Called 800 number again asked to speak to someone that knew what was going on with ups. Left my number and a supervisor called me. Explained to her what had happened she said that the package would be picked up the next day. Today the driver came to bring other packages I asked him about my package and to my surprise he was so rude other people that where in the lobby were just as surprised as I was at his nasty attitude. I am sorry he was upset but if we do our job right the first time then we wouldn't need to get mad at others for our faults.
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