Menu
Categories Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
For Business Write a review File a complaint
Sign Up
For Business Write a review File a complaint
CB Restaurants and Dining Zaxby's 130 University Pkwy, Aiken, SC, 29801, US
Zaxby's company logo
Zaxby's
reviews & complaints
Zaxby's company logo

Zaxby's

130 University Pkwy, Aiken, SC, 29801, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Website
www.zaxbys.com
Phone number
+1 (803) 642-0073
Category
Restaurants and Dining
Working hours
Mon
10:30 am - 10:00 pm
Tue
10:30 am - 10:00 pm
Wed
10:30 am - 10:00 pm
Thu
10:30 am - 10:00 pm
Fri
10:30 am - 10:00 pm
Sat
10:30 am - 10:00 pm
Sun
10:30 am - 10:00 pm

Zaxby's reviews and complaints 1

View all 396 complaints
ComplaintsBoard
M
9:48 pm EST

Zaxby's - foreign object in salad

I visited our local Zaxby's and ordered a salad to go. When I arrived home, I found this piece of metal at the bottom of my salad. It measured 1in by 1in with a very sharp edge. I called and spoke to the manager. She assured me that it did not come from their equipment. I was back in route to the restaurant, when they said they could not help me unless I had a receipt. I found my receipt in my car. When I went back inside, the manager changed her not so caring attitude to a serious one and starting by apologizing and breaking me the news that it did indeed break off of their salad cutter. They offered me a refund. I am very dissatisfied by the unprofessionalism and how quick they were to put the blame on me. This could have ended fatal. I will not be returning.

Read full review of Zaxby's
Zaxby's - foreign object in salad
Zaxby's - foreign object in salad
View 0 more photos
Hide full review
More
Send message
Copy link
Report

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.