Champion Windows

We had a patio enclosure that replaced a screened in porch completed by champion. The sliding door screen was spent at installation and the installer said all you have to do is push on it and it'll slide easy and close without scraping. After one year of pushing on this screen door and the screen now comes out of the seam. We recently after about a year and a half have gotten that replaced. We asked them about caulking at the base of the patio enclosure because of leaking water in after a rainstorm, the installer stated we seal the base so that it doesn't leak. Well every time it rained we got water inside the patio and after a long wait a champion service rep did come back and eventually caulk the flooring. But it still leaks and when it rains. We had windows installed above and below the sliding windows and we were told that these would basically repel all the hot South Carolina sunshine. They do not, the windows get so hot you cannot touch them. This is an advertising gimmick that is a lie. These windows that are above and below the sliding windows that open collect dirt on the edge of them and actually the dirt goes on the inside and there is no way to clean this out. Very poor design I cannot imagine what this is going to look like in 10 years. I would never recommend for anybody to buy any type of product from champion windows and patio systems.