Roses Discount Store reviews and complaints 1
View all 164 complaintsRoses Discount Store - Customer service
Good evening my name is deneisha and me and my daughter walked into one of your stores right here in Columbia, SC located at 6012-A North Main St and as soon as we walked in the cashier looks at me and then says on speaker camera scan all areas and I was like this cashier by the name of Kimberly always does this when she sees us walk in the store so me and my daughter walk over to the bath section and I pick up a bath mat that im looking to purchase and then I see another employee pushing a broom or pretending to push the broom and she says to me once you open that you can return it so I ask her about some leggings and she tells me we don't have any in her size I tell her im not looking for any for my child im looking for someone else but I go over and don't see any I was looking for so then I walk over towards the front where the curling irons are and I notice one item I was looking at wasn't in the right place so then the cashier opens her mouth with a attitude and says I know things aren't in the right place because I'm rearranging stuff but I don't say anything I just walk off so then I walk over to the bra section and looking for a particular type of bra the next thing I know the same employee I saw pushing the broom was standing at the other end just looking so while I'm looking my daughter was trying to put 2 packs of the women panties back on the hook thing but they fell on the floor so I reached down to pick them up and then the girl with the broom says she got one in her hand so I took that one from her and placed it back on the thing and was walking off and here comes the cashier coming down the same isle talking about and using cuss words talking about all these tags on the floor and saying people in here trying to steal [censored] I didn't pay her no attention because apparently neither one of them knew that the tags were already on the floor before I walked over there so then I was in the line at checkout and the cashier says to me while she had a customer at her register was it anything in particular I was looking for and I told her no and she was like I didn't have to say it like that I told her you asked me a question and I gave u a answer so then when I get to her checking me out at the register she says nothing to me or anything and I was trying my hardest not to say anything to her because when I looked behind me there was a elderly lady in line behind me so I was showing respect so then she asks the lady behind me did she find everything she was looking for and I had to stand there for about 3 mins or so waiting for my receipt and then the cashier says after working here for so many months she should know how to put the paper in the thing for the receipts and after having to wait she hands me my receipt and doesn't say anything to me im sending a picture of how the receipt looked when she handed it to me I feel like no customer shouldn't have to come in a store like this one and get treated like this especially when there's a child right in view seeing all this but I said I was going to contact someone about this because this has happened over 3 times at this same store when I come there so I said after today I will take my services elsewhere because I don't have this problem or issue at none of the other stores but this one and after talking with other customers they tell me she does the same thing to them as well so I feel as though no one should have to be treated unfair.
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