Menu
For Business Write a review File a complaint
CB Automotive Fueling and Charging Circle K 1132 W Martintown Rd, North Augusta, SC, 29841, US
Circle K company logo
Circle K
reviews & complaints
Circle K company logo

Circle K

1132 W Martintown Rd, North Augusta, SC, 29841, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Working hours
Mon
24h
Tue
24h
Wed
24h
Thu
24h
Fri
24h
Sat
24h
Sun
24h
ComplaintsBoard
T
7:27 pm EDT

Circle K - Gas hold on debit card

On Monday Sept 28th, I stopped in for gas. I attempted to pay at a pump outside until the pump didnt inquire about my alternate ID for Kroger points, which I intended to use. I went inside and paid $30 with my Cash App Visa card ending in 6086 exp date 3/26. A few minutes later I received 3 notifcations on my phone from Cash App re Circle K. The first one was re the $75 hold from the pump transaction that was cancelled, the second was another attempt for the $75, which was declined, and the third was about the $30 trans inside for the gas I pumped. I have returned to the store for assistance and called the manager on duty for as well. She didn't know what a "home office"was when I asked for the phone number and was quite rude to me. I am in the customer service field and was very surprised by her rudeness and lack of knowledge.
I am asking for the $75 hold be lifted or the $75 be returned to the card listed previously. I can be reached at 706.524.6664 if you have any questions.
Thanks for your help in this matter.
Tracy K. Dorr
Owner/Administrator
TKD Physician Services

Read full review of Circle K and 2 comments
Hide full review
2 comments
Add a comment
D
D
dallie k
US
Send a message
Jul 21, 2023 5:32 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

The same thing happened to me except mine is a $100 hold. It has been 5 days and it is still pending. I am at the store now and they offer no help. My bank can't release the hold and I have $1.64 available to my name.

P
P
PulledPork
Saint Simons Island, US
Send a message
Jun 24, 2023 9:05 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

The Easy Pay card is nothing more than a bank debit card. So, why don't I get the 10 cent discount for using my bank debit card? It pays you instantly, just like the Easy Pay card. This is financial discrimation as far as I'm concerned. I choose to buy my gas elsewhere.

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.