USAA reviews and complaints 1
View all 568 complaintsUSAA - Auto insurance
Was a USAA customer for over 15 years, after a speeding ticket 44/35 on a speed trap zone and an accident where I disputed being at fault, USAA canceled my insurance after I complained online on Facebook. They use the Orwellian Lexis-Nexis database and faceless underwriter. They raised my rates by 1400 dollars per six moths. I am a retired Army Sergeant with limited funds.
Desired outcome: Reinstatement of old policy at a fair rate and apology.
Latest USAA Reviews
Accessing my account Vehicle storage issues Claims adjuster Homeowners insurance Homeowners insuranceGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!