MAPCO reviews and complaints 1
View all 151 complaintsMAPCO - Night shift employees
At 11:40 pm I entered the below described location of Marco to purchase a Juul device. I waited in line and watched as an employee got disrespectful and demanding to a customer that was denied service for purchasing an alcoholic beverage due to his ID being on his phone and not in the physical form - the customer proceeded to leave while the employees (both) demanded he put back the beverages - customer refuses stating he was denied service and left. I disregard and approached to purchase the JuuL, had to instruct the employee on where to look and locate the item, he then proceeded to take my physical ID 3 times which will clearly be seen on the camera, because he was not scanning the ID correctly - on the third attempt he proceeds to ask if I knew where he was supposed to scan the ID - at this point I’m flustered at the situation and say to him they should train you guys better on how to do your job - I am not a cashier and do not know which barcode is intended to be scanned - the individual then starts acting like I’m being rude to him and instigates an argument which almost lead to a fight. Bottom line is these bottom fed individuals should not be working customer service and need to be stocking/sweeping/mopping/ brushing toilets/ anything other then speaking or dealing with customers. It makes your establishment seem like a crime scene waiting to happen. Let that be a warning.
Desired outcome: Fire or demote the individuals or place a superior there to watch over their remarks and interactions with customers. We all come to get good service not to deal with their attitude because of their own personal issues.
Latest MAPCO Reviews
Unprofessional Service Customer Service Rude Employee / customer service ID card verification Cats in the storeGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!