MAPCO
Reviews and Complaints

I have done business with mapco for years but I will not be visiting your store located 1808 Gault Ave S., Fort Payne, AL anymore. A young girl in there with different color hair, her name is Savanna and she was trash talking a lot of people and telling all her personal business with a store full of customers. Some of those people, I know very well and the things she said about them were very untrue. I will be notifying these people to see if they can nail her with a case of slander. This is very unprofessional behavior and there are others that have also said they will not be back to that location as long as she is there. Please get this issue resolved so that we can go back to doing our business at this location.

I've been a loyal customer @ Mapco Express for 20 + years now.I entered the store located in Memphis Tennessee @ Crump and Wellington Street Memphis Tennessee 38126.I purchased a Fountain drink and asked the cashier was the fountain drinks on sale for buy one and get one free,She replied with a Nasty,Rude, Additude and said No,but I purchased the same items last week bought one for $1.00 and got the other one free.Whrn I spend my money I should receive better customer service Please contact me @ [protected].Mrs.Latrece.Thank You

11/14, 12:27am - Mapco Winchester Rd Huntsville, AL. This lady on the night shift never (well 4 times now) has the money to change a bill higher than a 10.00.

She will rudely tell you to go somewhere else even if you volunteer to spend so much that the change will be less than 40 dollars. After dealing with her unpleasantness I actually avoid most Mapco locations now just to avoid the possibility of being an inconvenience and their employee being so mean to me.

I I have called and called and complained about this one woman that works at Mapco 5111 eastaboga Speedway Boulevard eastaboga Alabama this woman is so rude to me and nobody from your company will listen I'm handicapped and if I park at the pumps with nobody around this lady's got something to say to me and most of the time the one handicap spot you have is taken so I have nowhere to park but a good place away from having to walk cuz I can't get into the handicap spot I will be calling and making a complaint as soon as possible. My name is Nikki goswick

I went to the mapco on the corner of hwy 70 and sawyer brown rd. It is by the publix. I had a really bad day and wanted to go home. I stopped to get 24.00 of gas paid by cash. First I had to wait for someone else. The person behind the counter pointed to the other guy. He finally came out of the office. I told him I needed 24.00 on pump 3 I laid my cash on the counter. Then he asked if I was a member told me to put my number I'm. No problem. Then set it up for credit card. I said I'm paying in cash. He said 2 times they don't take cash. With a serious look. All of a sudden when I get irritable, he says I'm just kidding. Not cool. Then I go to the pump. And he still did not turn on the pump I had to go back in again. You never know what kind of day someone has had. I think the young man that was at the register needs to know sometimes joking and playing around is not right

I was charged $174 for a stop that i did not even make on 08/01/2023.It said the transaction on my acct was for 08/01/23; then if you click on it; it said trans date: 08/02/23 and it was processed 08/03/23- something is not adding up. I live in Jackson TN & moved from Murfreesboro, but somehow have a charge for Antioch, which I have never stopped at this location. I did not lose my card or anything.

My meter reference number is [protected]. The display is not working and it's not showing meter readings and meter display is not showing numbers and it's blank. it's a request make a visit and solve the issue as soon as possible.i will be very grateful to you.My home address is Street no 02 house no 33 Gulberg Residence near Toyota Royal Motor's Rahim yar khan. I will be very thankful to you and request you to solve the issue as soon as possible.

On May 27, 2023 I bought some milk at the mapco in Ashland, Alabama at about 9:05 pm. I got home my 11 yr. old fixed him some cereal. It made him sick. I should've looked at the date but I didn't. I really didn't think they would have milk in there 10 days out of date and soured. I called back up there and the guy working told me to bring it back and I told him I would in the morning because I didn't have a ride back right then and he said ok. Well I tried to take it back today May 28, 2023, the woman working said she couldn't exchange it for me or give me my money back because she wasn't the one working. I don't think that should matter, they should've gave me some more milk. And on top of that the guy working that night told me on the phone that he went and looked and all the rest of the milk in there were all bad. Now what does that tell you about the workers at that location.

My name is Derek Goodgine and I'm at your 2115 21st ave, Nashville Tenn location your clerk has the doors locked with a sign sayings cleaning the restroom and it's been 45 minutes you've got a line of people out here that need to get in the store and it's freezing cold two people can't leave because they need gas they're about to run out this is the most rudest establishment and experience that I have ever seen in my life it does not take an hour to clean a bathroom, and the phone wrong he answered the phone with the gloves on that he's cleaning the bathroom with you can see him through the window that is disgusting customers are leaving this location because they're tired of waiting in the code however I can't leave this location because I will run out of gas I'm a furious customer who just got off of work who needs gas and wants to go home to his family thank you my contact information is [protected]. Saturday Nov 19 2022 530pm.

I called the number listed on Google in two places [protected]) attempting to contact Mapco customer service; the number will not even ring. It's like someone answers the phone and breathes into the phone and then you get a busy/disconnected sound and it disconnects.

If a Large company like Mapco does not have a direct line of customer services; I don't understand that especially with the Mapco rewards cards/usage.

I eventually gave in and sent email which I believe is the only way to Contact them, but will have to wait probably days for a response back.

Name: Debra Dexter

Phone: 850.407.0788

[protected]@gmail.com

Upon walking in the store about 15 min after 11 the colored lady working was very rude to me and told me she has the right to refuse service to me bc of last night and pointed and told me to leave.

Well last night I went to mapco just as I do almost every night when I go I almost always spend in neighborhood of $20 I was with a friend and we walked his dog that was thirsty so I sat on sidewalk with my friend and dog and ate my pack of donuts and was just getting up when she came out door saying it all rude about how you have to leave so I was getting up and told her she need not be rude to me bc I'm a customer and if I wasn't homeless she probably would not be rude to me.

And if that was the case why were 2 men standing up by the door not being customers prior to this they (we're hanging out) and need made attempt to leave as I was and are still out front now 30 min later.

The district manager is allowing his family memeber stephen at be park and mt moriah to steal lottery and his nephew or stepson malachi at stage get phone scammed several times. Also he runs off every employee he gets by moving them and using them for food and gas money. If you cant see that this is a problem only in justins district. He is stealing he charges off over 850 packs of trail mix at stage and walked to the garbage can put it in his car to take home. That is against company policy. Check your cameras check your system. Justin is a snake and hates ryan mcelroy

Manger fired me because I got sick on the job one time ( 5 months pregnant )

driver cut accross 3 lanes of traffic into an occupied turn lane and almost hit me while on my way to work. i was in the turn lane already when he tried to merge. incident starts at 5:50 in both videos. front and rear dash cam