Marathon Oil
Reviews and Complaints

This Gas station takes a 100.00 deposit out of your debit account for buying gas. today at 8.00 am Oct 7, 2023, I have never heard of this. i have had the same bank over 40 years my bank does not do this and the manager in store said it was the system that Marathon has or uses he also stated that this has happen to other people's and gave me the number to his manager after several calls he answered the phone said it was my bank that did this. which was a lie, what if i was from out of town or state and that was all the money i had. no sign posted telling you they require a one-hundred-dollar deposit for gas. i will tell everyone i know or see do not buy gas form Marathon oil. i did take photos of this pumps and store. I have sent this letter to the Beeter Business Bureau.

Marathon station in Cambridge Ohio on rt. 209.. Attendant complained about my lottery sale... He asked aloud why so much lottery? I explained to him just replay. (8 dollars worth) oh I have line behind you..2 people..motioned me to move aside to help sale from a lady behind me. I had to wait also I didn't feel he had a problem. Husband and I were surprised and disappointed with this employee. 09/02/23. Probably not first time he has been doing this behavior. Thank you...June rapp...[protected]@aol.com

Arrived at Marathon in Washington NJ (323 NJ-31 S) and waiting a few for the attendant who was on his phone. Once attendant walk over I requested $30 gas and the attendant went back to the office on the phone. After waiting a while for the attendant to return as the gas pump has stopped, I blew the horn to alert him. The attendant came over in rage that I blew the horn and as I was proceeding to leave stuck up his middle finger. I turned around to ask why such behavior and to request my receipt. The attendant rudely stated that he gave me the finger because I had no business blowing the horn at him. I explained he should have been paying attention to his job responsibility and less on his phone and he responded I am entitled to a break. There was some shouting and inappropriate language used. I advised the attendant I will be reporting this incident which he responded he did not care.

Requesting a callback at [protected].

I purchased a gold tobacco vuse cartridge went out to my vehicle opened it to put it in my battery noticed it was brown and not yellow/gold took it back to the cashier to show him they were bad asked for refund or new one and he wouldn’t after working a long shift without nicotine it was much needed I work retail customer service if a customer is unhappy you make it right.

On October 24th of this year, the group I was with was riding through Brevard, NC. We had stopped for gas, we had 16 bikes. One of our chapter members went inside and asked the lady for the bathroom. The following is what I was told. She stated it was closed. He asked if there was something out back and then she told him to leave. This part I know for fact, she then locked the door behind him and then shut off the pumps from those getting gas. She then opened the door and asked us to leave and called the police. Before we knew it, the police arrived. Myself, and two other chapter officers talked to the patrolman, who said she wanted us to leave with no cause. Stated we are banned from this establishment and we would be arrested if we came back. The police officer did not provide us with her name. She is an older WF with dark hair about 5'7" +-. We ARE NOT a motorcycle gang, we are part of the HOG Group. As a business owner myself, this was unprovoked and unacceptable. The interaction was only with one member and not the group. Reading online complaints with this particular store this has been going on for 5 years where people complained about this worker and nothing has been done. If it is necessary, we will hire an attorney to resolve this. We all reside in Clarksville, TN and this establishment is located in Pisgah Forest, NC. The address is 930 Ashville Hwy. Additional store information is Zero Point 84 Asheville Hwy. The telephone number is [protected]. Thank you for your time.

Today at around 1pm I purchased gasoline at your station 7013 E 56th St, Indianapolis, IN 46226. After filling up, I went into the convenience store to purchase a soft drink and some crackers. I believe that the total cost of this would have been around $4.00. Instead the clerk charged me $6.57 due to what showed up on the register screen as a "Grocery Tax." This is clearly ridiculous and dishonest. I am skeptical that he charges all of the customers this "tax."

The amount is minor but this is despicable.

To Whom It May Concern,

Hello,

I am a regular customer at the Mio, MI Marathon Gas Station and I have a few complaints about this store. For one some pumps are down not working correctly. Two the pavement area outside the store looks dismal and not very well kept up at all. The store looks shabby outside of it and inside as well. Floors and rugs are rarely kept up on. There isn't a good variety of things in the store. Not alot of Arizona tea options. Alot of junk food but no alot of other food options besides pizza or other junk foods. It's not very inviting to hunters that come up as well I've noticed.

I have been doing business with the Marathon at 610 Shurling Dr Macon, Ga. Starting roughly 2 months ago I would use my rewards program and suddenly that is the cash price. They are charging the full amount if you use your debit card. I approached the cashier (very rude) and she informed that is the cash price (which cash price is not on the sign). What is the purpose of the rewards program if you cannot use a debit card, which I have used previously, many times. I called the Dept of Agriculture and they are sending an investigator to check

I was in your store in International Falls Minnesota on July 19th at around 8:00 p.m. on 17th Street and highway 53. I walked into the store looked around went to the counter asked for two packs of cigarettes and was going to ask for scratch offs and use my debit card your sales associate not sure his name tall Baldish with a big wart on his face. I have had a run with him about a year or two ago and quit going there because of the way he was treating this elderly man and me. I thought I would give you guys another try and sure enough he was working and he got belligerent called me a [censored] said get the f*** out of my store. He had said that I could not use my debit card to get scratch offs. With the other associates I was able to use my debit card. I told him that I have used it in here before and he called me a liar and said he would not serve me as I walked out the door he come after me yelling and screaming and still calling me a liar. This is not acceptable this employee must go I am not the only one that he has yelled and screamed at and was belligerent. I can't believe that you have this man still in your business. I will no longer do business with this gas station Marathon until he is removed again I am not the only one that feels this way. I am a sales associate myself if I was to treat any of my customers like this I would be fired immediately. If this is the kind of people you have working for your store then you will lose business which I'm sure you have. I have experience good with other sales associates but this one is terrible and it's not the first time no respect for your clients rude belligerent he needs to go. I am disgusted that he is still there. I am 61 years. I will not tolerate the kind of rudeness this man put upon me. A very concerned customer Brenda Bradburn.

I put $45.00 worth of gas in my 2007 Ford Explorer. I was on empty I only received a half of a tank of gas. It normally at $2.79 per gallon fills my tank at $40.00.

No paper towels or sanitizer at pumps. Bought Gas and Air and wanted to sanitize with Covid and possible bacteria. All pumps without paper towels or sanatizers. Went inside and mentioned it to the woman behind the counter and saw a paper towel dispenser behind and asked for a few and the woman said. NO! they aren't for me and then yelled with hand in air to get out. I left and she locked me out of the store yelling at me. A local officer pulled in and lent me some of his own sanitizer. He also went in and paid her a visit to update her on basic safety procedures. Does Marathon update their stores to explain the pandemic and institute cleanliness at this time? I will choose other gas stations in the neighborhood

Marathon gas station. Sault ste Marie MI.
Spruce street location 8:30 AM. LOOK . since the pandemic this store has hired a new morning person. Opens up. Does set up. No longer, after 3 years will I get my morning coffee, tobacco, gas and food for the day. Everyday this unclean, coughing, spitting, sniffing, but most of all rude and uncooperative puts hate in my day. I say good morning everyday I get a go to hell look no response. I get watched until I get to pay, with him to immediately turn his back and go do something else and make me stand there while he pretends to count change. Nope, no sir. I won't be treated like this, I will not be forced to deal with your employees miserable, disease spreading hate. I won't be spending my morning $30 a day at your store until you replace this person with a sanitary, non hater. Marathon gas . spruce st Sault ste Marie MI 49783. Morning shift. Only person there. Thanks, you have really let us down with your hiring standards. Today I was standing there waiting with nobody else in store to pay for so long, I put my bills on the counter and couldn't wait any longer. Just left without my change. I'm a disabled vet on small income. Believe me I can't afford it.your ex customer Stuart Levine.

Hi my name is cyndi Fedoris Xmas day at 3:12 pm I paid 10$ for gas I was on empty had family to visit pump never worked employee said gas was pumped I said no sir come look at my 0 miles till empty he wouldn't let me use another pump he said no and would not even come look at my gas gage turned me away said nothing he can do . I couldn't visit family and went home spent Xmas day alone I need to
Know why this happened and why employee wouldn't come out see I had pumped no was yelling the truth I go there all the time my number is [protected]

Year 2013 2014 when KaVon Allen started Mr.KavonAllen was hired at Marathon cleaning the restroom. The guy whom hired Ka Von Allen left, KaVon Allen then a short guy came said his name was Ali, ask KaVon Allen For some help said he will pay me for cleaning the Conners whipping the product dust off in also the shelves also. also swept and mopped iPhone was stolen he didn't replace it did Tavion side I had to practically beg him everyday I also got cuts and bruises he was always hitting KaVon Allen. Also got all the glass out the parking lot to make sure it wouldn't be no flat tires sweat the dust out of the alley I was also power washing also clean the prompts.

Date of incident 10/16/19 at around 3:15 PM. Started pumping gas and the gas started gushing out and squirting everywhere out of the gas hose due to a cut in the gas hose. The gas price went up to $9.55 (none of which even went into my car). The gas soaked mainly my boots/socks, but also squirt my sweater and jeans. My car also smells terrible of gasoline as well as I had to drive off with gasoline soaked boots. I do have a picture of cut hose, but had difficulty adding photo from my cell phone.

On Wednesday June 19, 2019 around 7:00 am my husband and I stopped at this Marathon gas station to get gas. He went in and paid for $10 in gas. He came back out and pumped the gas. We then went and parked in one of the many parking places that they have. My husband noticed that the ground had been recently disturbed and being the man that he is proceeded to get out and started looking for Indian artifacts. After a short while a store employer came out and told him that he had to leave. He wasnt doing anything wrong. All he was doing was picking up rocks or objects that was laying on top of the ground. From my understanding there is nothing wrong with walking around for a little while and picking up objects on the ground. He didnt bother any of the ground or there signs or any other things that was out there. All he was doing was streching his legs and looking for rocks. He wasnt in the way or bothering other paying customers. But the lady was very rude and told him to leave. We was also trying to kill a little time until the scrap yard down the road opened up. We left but it bothered my husband as well as myself very much. We will not be returning to that store anymore. Instead we will go to the one right across the road. If we are in the wrong then i do apologize, but if we are not then she needs to be corrected that paying customers can walk around on the property, looking for rocks or not. Please let me know what you think of this matter. You may contact me at [protected]. Or email me at [protected]@gmail.com. Thank you for your attention in this matter.