Steak 'n Shake reviews and complaints 1
View all 1731 complaintsSteak 'n Shake - cleveland, tn store
This evening I waited in line at the drive through for a out 25 minutes. When I got to the window to pay I was informed that the credit card system was down. My problem is that they made me wait almost a half an hour. Someone should have come out to inform us in the line. I usually have excellent service and food away this location but was very disappointed tonight.
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