Menu
For Business Write a review File a complaint
CB Automotive Fueling and Charging Exxon 7405 Strawberry Plains Pike, Knoxville, TN, 37924, US
Exxon company logo
Exxon
reviews & complaints
Exxon company logo

Exxon

7405 Strawberry Plains Pike, Knoxville, TN, 37924, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
ComplaintsBoard
R
8:35 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Exxon - Rude behavior

(Incident occurred on June 21, 2020 around 6:20 p.m.)
Payed $10 for gas to the attendant present, went to the pump to begin pumping gas, only to discover that it had not been activated yet.
A few minutes went by and nothing happened, however the attendant then walked outside and appeared to be doing something with the air pump, and I asked him if he activated the pump. His speech was difficult to understand; it was quiet and slurred. He said that he'll fix it in a little while. I waited for a few more minutes and nothing happened. He was still outside so I asked him again if he activated the pump. His answer was still the same as his first, and he also wanted me to fix it my own self. I waited for a couple of minutes to see if it was a glitch with the pump and nothing happened still. I asked him one more time, and he sounded agitated and angry and told me to "F*ck off" twice at least. I decided to leave the station without getting a refund or gas and went to a station close by. The attendant there told me that many people had complained about him that day, and that he appeared to be high on the job.

Read full review of Exxon
Update by randomindividual
Jun 21, 2020 8:35 pm EDT

I would also like my $10 back.

Resolved

After speaking with the store manager this morning, the issue was resolved to my satisfaction. The manager said that she would resolve the handle the situation with the employee this evening

Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.