Sonic Drive-In reviews and complaints 1
View all 1804 complaintsSonic Drive-In - Drive through service
When we pulled up to pick up food. The order was wrong. I had ordered two number one combos which come with burgers, fries and drinks. The young girl handed me the food and immediately closed the window. I always check my order before pulling away and I was missing two orders of fries. I sat there waiting for close to 10 minutes before she came back. I told her fries were missing and she just turned around and walked off. Another 10 or so minutes went by and Cars are lining up behind me. She came back to door and started handing me someone else's order. I again said I need fries. She walked away again. All of this time there were several employees inside the restaurant and none of them acknowledged that I was there. The only thing open was the drive through. She acted as if she hated her job and had no customer service skills whatsoever. Won't go back there and would not recommend it.
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