Logan's Roadhouse reviews and complaints 2
View all 147 complaintsLogan's Roadhouse - not being served.
My party arrived at the Winchester location at 3 pm sat Feb 15th. We were a party of 17. We were told it would be a one hour wait. We waited for one and a half hours. When we asked the manager when we would be seated we were told rudely that " they didn't want to fool with 17 people". I don't think this is the way to do business. the person's that we're out at the front desk we're mockingly laughing as we left. Awful location equally awful employees. Will not ever be back here.
Logan's Roadhouse - taken to long to take our order after we were seated 20 minutes
My Husband and myself, went there Sunday sept.25 2011 to eat for our anniversary. got there got seated. no one came to our table. to say she was our waitress or that she would get back with us or anything. we sat there for 15 minutes. and Itold my husband, thats enough. We ate the same restaurant in Clarksville tenn. on August the 25. and it was so nice. the people were very very on thier jobs. We had a wonderful experience. but in Memphis thier were plenty of waitresses and waiters around doing nothing. to me thats poor management skills. and I love logans food. my husband really loves the bar-b-q meatloaf. I will try another logans in a different location.
The complaint has been investigated and resolved to the customer’s satisfaction.
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We went out for my Moms Birthday last night, party of 8.There was hardly any waitresses there at all.We had terrible service. We ordered our food and my brother came in 5minutes later and it took an hour for his food to come out.Then at the end they messed our bills up & credit cards switched them? what a night
D Schroeter Bg Ky