National Pen reviews and complaints 1
View all 37 complaintsNational Pen - can't get my order correct even after multiple attempts
March 2016 - Ordered 200 pens from this company with my company logo. 100 red (metal finish) and 100 black (soft touch finish) with black ink. First batch received included 50 red and 50 black, both with blue ink. Called company to have them swap out the blue ink for black ink. When they returned the pens to me with black ink, they changed the 50 black (soft touch finish) to 50 black (metal finish). Not what I ordered. Second batch of pens, I received burgundy (soft touch finish), which I did not order. Called the company to obtain a return shipping label, which they said they would email me - I never received the return shipping label.
Will not use this company for my future pen needs.
Latest National Pen Reviews
Customer Service Order never fulfilled Pens and totes Metal paragon pen - incorrect ink supplied Terrible Customer Service and Dispute resolutionGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!