Americas Best Value Inn reviews and complaints 1
View all 358 complaintsAmericas Best Value Inn - night manager
I booked my stay at Americas Best Value Inn Alpine for Aug.5/19 through Hotels.com. When I arrived I asked for a room on the main floor. He said, "No. Anyone that receives a discount is thrown up to the second floor."
Thrown?! This man needs some help with his customer service skills!
The place was empty. I counted 7 cars, including mine, in the parking lot in the morning.
I complained to Arturo, the day staff, before I left. He told me it was the hotels policy to put customers with a discount on the second floor.
I had no problems with the room. It was quite nice and clean...minus the cigarette burn in the carpet.
Regards,
Jackie Belli
Latest Americas Best Value Inn Reviews
Stealing money off of my and my daughter card and she has never stayed there Unsafe / unsanitary room, lack of response, lies Hotel kept my money and the room was already paid for. rude employees, old/worn bedding, bad housekeeping Fix this place. Of course it would be nice to be refunded. That's not happening I'm sure.Giving a Voice to Consumers
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