Taco Cabana reviews and complaints 2
View all 208 complaintsTaco Cabana - shift lead on duty at 10:40 male
This Shift Lead Needs To Learn Customer Service Skills And How To Talk To A Customer Cause He Was Very Bluntly Rude And Hostile While Me And My Fiancee Was Just Coming Thru To Get Our Food ... He Was A Mexican Bald Male Working At 10:40 Tuesday July 30th Cashing Out And Taking Orders Thru Drive Thru He Called My Fiancee A Liar He Started Fusing With Him At The Menu When There Was Several Other Cars Trying To Order He Has Worse Customer Service Skills I Don't See How He Could Be Even Almost In A Partial Authority Role When He Is So Rude And Disrespectful To All Customers I Just Wanted My Food But Instead I Told My Fiancee I Will Not Be Coming Back To This Establishment And Will Make Sure Someone Over His Head Knows Of How He Is Terribly Representing Taco Cabana Completely... I Would Like To Speak To Anyone Cause Bad Enough My Food Was Incorrect And Not Like I Ordered But I Get Disrespected ... Line All The Way Around Building And Was Seating In Drive Thru For Excatly 23 Minutes ...
Shift Leads Juana And Paul Very Much Need To Be Taught Respect Not to Call A Customer A Liar And Then Slam The Drive Thru Window Cause We Made Them Aware I Will Be Contacting Higher Authority Based On How Slow They Was Moving How Hostile And Aggressive They Came Off To Both Me And My Fiancee ... I Shouldn't Have Been In Drive Thru For No 23 Minutes That's Really Terrible.
Taco Cabana - terrible service
I ordered on line today for food at Taco Cabana. I normally just go through the drive thru to pick up the food. The food was not ready. They told me the manager said I had to go inside to pick up the food instead of using the drive thru.l I am disabled and this is hard for me. I did go inside, my order was not ready. They had trouble finding my order. I just left very angry.
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