Vacation Rentals By Owner [VRBO] reviews and complaints 1
View all complaintsVRBO - Stole my money as a home owner
I have left vrbo as they are thieves. I had a large booking of 22 nights, according to my paperwork I luckily printed off at the time of booking...
Guest booked and paid a total of $2548.65.
As owner they were to give me $2055.33 (they put estimated payout* which seems odd)
I rang to confirm when this payment would be paid. A customer services representative said 7th Feb 2021. That day came and went I tried to login to the vrbo owners part of the website and it said they need id verification?! Did that. Finally received $1354.81 on 9th Feb 2021
So they have stolen $700.52 of my money.
I am notifying actionfraud, crimestoppers and the guest.
I have left all sites connected to the "expedia group". I strongly suggest guests book direct with owner. My website is www.disneyhomesflorida.com and I am an honest person!
Desired outcome: Money back and vrbo cease business.
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