Holiday Inn reviews and complaints 1
View all 280 complaintsHoliday Inn - room condition
3950 I10 South and Walden Road
Beaumont, Texas
Hotel room 327...
Beautiful room
1. Bathroom had mold growing on caulk around edges of bath tub
2. Wash cloth had black on it
3. Only 1/2 roll of toilet paper no other rolls
4. Hard floors were gritty when walked in bare feet
5. Door keys would not open door for entry
(Waited for maintenance then had to leave because had 8:00 pm ticket event)
6. Returned to find door being propped open (by maintainance I assume) so apprehensive about entering room.
Facility is gorgeous but not clean at all...
Disappointing to find a high quality hotel renting at high cost to be in this condition! I want my money refunded!
Photos as follows
1. Caulk with mold all around entire tub
2. Wash cloth has black on it
3. Only 1/2 roll of toilet paper and no extra rolls
4. Price for 2 persons room rental Room 327
5. Door propped open ( by maintainance I assume ) upon return to from 8:00 pm ticketed event, after key cards not opening before event when checked in and couldn’t wait any longer for maintainance to assist because had to leave for 8:00 event had tickets for. Scared to enter...
Latest Holiday Inn Reviews
Room overbooked, no rooms available despite booking in advance through Booking.com Mixed Experience at Sable Oak Suites Most excellent Excellence at it's best! Holiday Inn Yorkdale Holiday Inn discriminates against kids or blacksGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!