Securus Technologies reviews and complaints 1
View all 84 complaintsSecurus Technologies - eMessaging
My son is an inmate at the Jefferson City Correctional Center in MO. I send him money to send me email and he sends me email, I receive a notification that I have email, but there is no email in the Inbox in the EMessaging part of the Securus site. As all the other folks have stated, you cannot get any help from this company. I'm not sure how they get a good rating from you when they have countless lawsuits against them, many of them class action suits alleging all sorts of bad acts. This company runs on greed and they don't care one bit whether you get what you pay for or not.
Desired outcome: They either need to deliver the mail or refund my son his money in a timely manner, like a good corporate citizen.
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