AT&T reviews and complaints 1
View all 2150 complaintsAT&T - telephone service
Around Oct I went to get my phones upgraded. I went to the store in Cleburne tx. I ask the clerk if they did the free phones with 2 yr contract? He said yes. He showed me the phones that qualified. I ask him three times while I was there to make sure I was getting free phones with 2yr contract because there printer was down and they couldn't give me a copy of my contract. When I received my phone bill they had me on the next program where you made monthly payments on the phones. I tried several times to talk to a manager when I did they said I would have to go to the store to correct it. When I went to the store three times they said they didn't have contracts anymore that I would have to call there office.i offered to give the phones back to settle the problem, they said they didn't want them back. After getting the run around for two weeks and getting nowhere I went with another carrier. Now I got a bill from AT&T for 1374.56 for the phones they wouldn't take back. I tried to give the phones back and I don't think I should have to pay for phones that are useless to me that I tried to return.
Latest AT&T Reviews
Management I was promised a certain quote and am being charged completely o body takes accountability AT&T mobile phone plans for new customers It sucks They give out false info, waste your time, effort, and $, and make no amends.Giving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!