Micro Center / Micro Electronics reviews and complaints 1
View all 75 complaintsMicro Center / Micro Electronics - Customer support
I've contacted Micro Center multiple times and each time they said they would get someone to call me or escalate the issue. Every single time, I was left without any communication.
It's been over a week and they don't have a way for a customer to call in. They have no way to actually call a human being and you're left with a live chat without actual confirmation of what they say they're going to do.
Customer support is absolute garbage.
Desired outcome: Actually getting a phone call
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THEY JUST DO NOT CARE ABOUT THE CUSTOMER. IF YOU ARE CHEATED, OH WELL. IF A PRODUCT GOES UP IN PRICE MICRO CENTER REALLY STALLS SO YOU DON'T GET THE PRODUCT FROM YOUR EXTENDED WARRANTY. CALLED CORPORATE WHO SUCKS ALSO! THEY TRY TO BUY YOU OFF WITH A GIFT CERTIFICATE.