Nissan reviews and complaints 2
View all 785 complaintsNissan - Vehicle damage
Took my vehicle in for a warranty repair (AC failure) on 4/18 and while they were working on it they damaged the hood in the front with multiple dents and a scratch (picture attached). We previously told them we were leaving town the following day and they refused to accept responsibility even though they acknowledge they caused the damage. They went as far as to have us get multiple outside quotes, only to treat us poorly over the phone and ignore our calls.
Desired outcome: $250 plus tax for cost of repair.
Nissan - Car sales
Clay Cooley dealership advertised Nissan truck with 7600 in savings. The first draft had the savings removed. After showing them their own add with discounts, they agreed to the sale price. Also advertised family protection package complimentary in the add. The final draft of sales contract had the package listed as a 2000 charge. We said we did not want it, and the manager said it is a required purchase on every new vehicle they sale.. They refused to sell truck for the advertisement. I have screenshots of add and contract
Desired outcome: To sell truck as advertised
Clay Cooley Nissan in Irving lied and said the truck was sold and clay Cooley Nissan of Dallas has the truck, same stock number and would not sell as advertised. They are a bait and switch dealer, we have been to dealer 3 times to buy truck and each time they move the target price
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