Village Inn Restaurants reviews and complaints 2
View all 196 complaintsVillage Inn Restaurants - Service
We were treated horribly on arrival 10 am. Lied about our wait time from 15 minutes to 30 to we don't know. Allowed many other customers of parties of 6 and 5 to sit before us. I have never felt so humiliated in my life for being a Hispanic. I will never return to one of your restaurants! Bunch of racist workers!
Village Inn Restaurants - product and manager service
Order ultimate stack and did not have what it said on the menu alot of potatos and very small portion of all the other items
Second order ultimate skillet and had too much potato as the other plate and had a rotten potato in it
The pancakes were a mess, try to lift the pancake to pour some syrup on they tore apart and were not editable
The manager stopped at all the tables and ignored ours. May have been that all the other tables were caucasian and we were the only colored customers in the section. Waiter was sick and should have not be working with food.
Hi, Paul. My name is Matt and I'm with Village Inn Guest Relations. I'm so sorry about the disappointing visit to one of our locations. We would love to have the opportunity to make this right with you while also taking advantage of an opportunity to improve. If you could email me at guestrelations@villageinn.com with some contact information, in particular, your phone number, then we would greatly appreciate it. Again, my email address is guestrelations@villageinn.com. I look forward to hearing from you.
Matt Rampey
Guest Relations
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