RaceTrac reviews and complaints 1
View all 522 complaintsRaceTrac - today was fountain drinks not having carbonation
Hi my name is alfredo Medina, I'm a few blocks from this race trac and I want to complain today cause it's bad how this store lacks products and customer service. Today I came to get a fountain drink and coke products had nothing of carbonation. So I turned to get a coke icy and all of the frozen drink are not ready. And you can say "its cause of these hot days", nope this always happens. Even in the cold days. Also they run out of coke zero a lot in the 20oz and it could be days till they get more. For some reason this store lacks products that other race tracs carry. I sometimes just don't bother and drive 2 miles to QT cause there's no other race tracs closer. Customer service stinks here. The good people that you do get at this store end up transferring. The managers in the morning have this mean look all the time. Only time I've seen a change in the stores attitude is when it looks like a district manager is around. And you can tell it's a district or big guy cause those attitudes are rare. There's a African American young guy at night who is really friendly. Talks a lot about the cowboys or something to make conversation. I feel like this store is pushed aside and the other race tracs get updated and better products. Please help our to better out neighborhood race trac to attract more people and sales. And I'm sure a lot of different products will sell because behind is a DOT center. People are there for hours waiting for their driving tests or whatever might be. And once again please help. Thank you in advance.
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