Long John Silver's reviews and complaints 1
View all 460 complaintsLong John Silver's - bad service
about 9:40 me and my husband decided to go to get some food from the drive thru we ordered a fish and shrimp platter wich includes 2 fish and 8 shrimp and we ordered 3 extra shrimp a total of $9.29(there was only 2 cars in the drive thru)so we get our food and when we get home there was only 2 fish in the plate all the 11 shrimp were missing so i call and they told me that they couldnt do notting because they were closed and that the new guy messed up because the other person in front of us ordered the same thing so im here thinking the other person took 22 shrimp and me that im pregnant and i was really craving it get stuck with a well come tomorrow so i go the next day and im asking for my money back because they gave me a bad service and i couldnt eat seafood 2 times a week i could only eat it once a week and i wasent craving it no more they told me that they couldnt give me back my money beacuse i didnt go the same day i told them that they said to go the next day because they were closed their like no i could only give u the shrimp so they give me a plate with only 8 shrimp not even wut was missing i told them that i didnt want that they said well i sold u a shrimp plate i said okay then give me the diffrence of that order they said that no they couldnt give the diffrence either im like after ur new guy messes up leaves me with the craving of shrimp and your bad service u your telling me that u cant do notting about it they said taht they could only give me the shrimp that is the worst service that i have ever got and then i put a complaint in there page and they said that they will give me a call back and its been about a mont and yet notting has happend
The complaint has been investigated and resolved to the customer’s satisfaction.
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