Selene Finance reviews and complaints 3
View all 47 complaintsSelene Finance - Balloon disclosure of validation refusal
Now I have a consumer protection attorney. Fraudulent on a modification application that have been withdrawn before any parties agreement. Now won't explained the validity of the modification. Don't know forgered signature. We are going to find out soon. Consumer payments were going to bankruptcy order. Complainer received help from the federal government for home assistance and Selene refusal to give any information balance of the mortgage but restore a old original mortgage payment from a closed bank account.
Desired outcome: To find out what they did that was illegal and have the home assistance to pay the small balance of my mortgage because they was willing to do that. Hopefully a punitive injury of my mental health of stress from my doctor.
Selene Finance - Deceptive accounting practices
Selene Finance LP has unscrupulous and deceptive practices. After paying a trial period of $2013.49 per month from October 2021- March 2022, a modification was approved on March 4, 2022. Selene then sent a Notice of Default and Intent to Accelerate dated April 4, 2022. A call with Juan in Customer Service on April 11,2022 revealed that all payments had been received and the modification was approved, so there was no reason for the letter. The issue was escalated to rectify the system information.
Selene Finance shows more owed on the house than is actually possible. Adding fees and calculating interest when not applying payments makes for a false amount owed, just so they can get more money. This practice of deceptive accounting shows they want foreclosure to get my property.
There is contradictory information in their own system that even Customer Service sees an issue. Selene Finance and their practices need to be investigated.
Desired outcome: My account needs to be updated with proper accounting, and all documentation corrected.
Selene Finance - Credit reporting on mortgage loan
I presently have my Mortgage Loan handled by Selene Finance Loan number [protected]. Selene Finance is not reporting my mortgage payments to the credit reporting agencies. I have made numerous complaints about this. I have filed complaints with the BBB and FTC. Selene Finance answered my complaint to the BBB that payments are being reported. I received a copy of my credit reported dated Sept 24.2020. Selene Finance reported date of last payment was July 15, 2020. Selene Finance needs to be investigated. I am trying very hard to keep a good credit rating. Selene Finance has damage my credit rating. Not reporting payments as agreed. I received a recent letter from Selene Finance stating they did report date of last payment on July 15, 2020.
This is the month of October 2020. They are not explaining why they are not reporting current payments. This is wrongful attachment. I need help with this matter. This company is getting away with ruin a consumer credit report.
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