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CB Mail and Package Delivery The UPS Store 3636 Old Spanish Trl Ste B-1, Houston, TX, 77021, US
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The UPS Store
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The UPS Store company logo

The UPS Store

3636 Old Spanish Trl Ste B-1, Houston, TX, 77021, US
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1 complaint
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Working hours
Mon
8:00 am - 7:00 pm
Tue
8:00 am - 7:00 pm
Wed
8:00 am - 7:00 pm
Thu
8:00 am - 7:00 pm
Fri
8:00 am - 7:00 pm
Sat
9:00 am - 5:00 pm
Sun
Closed
ComplaintsBoard
E
1:17 pm EDT
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The UPS Store - behavior and service at this storefront

THE UPS Store in Houston Texas (3636 Old Spanish Trail 77021) .. this store is primarily African American and is on the fringe of two neighborhoods .. one being upper income and one being very poor.

On numerous occasions I have had been the victim of blatant racism. It is so irritating I cannot begin to tell you. I have paid for numerous letters that NEVER arrive and other issues .. all of this being because of the staff in this location . This week .. enough is enough ... the staff called everyone around me to be waited on and THEN when I got to the counter the staff was "out of supplies" and instead of getting a UPS envelope they forced me to buy a padded envelope for $2.84 rather than getting a UPS letter envelope that is part of the supplies you pay for when sending a letter through UPS. This place needs a serious course in racist behavior .. the staff clearly thinks that it's OK to be rude and unprofessional to a white person.

This is a common and unfortunate practice in the Black community believing that their actions against whites .. by waiting on other people .. walking away from the counter when a white person is next in line and walking up to other blacks in line in front of the white person waiting to be waited on is "OK" ... because in this segment of the Black society racism is only committed by WHITE people .. enough is enough.

This store is a "MESS" unorganized and constantly machines are not working .. this needs to change .. and educate this staff about racism .. racism cannot end until ALL that are responsible for it change

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