Red Lobster reviews and complaints 1
View all 427 complaintsRed Lobster - Points/rewards
Recently, I purchased a gift card for $200. When I called Red Lobster to find out where the points were for the purchase that I had made, they said I had to wait to use the gift card in order to receive the points. So I waited after using the $200 gift card it was for my wife's birthday, and it showed my visit at the store but it showed 0 points. I believe it's a scam I'm not sure that they know what they're doing over there other than beating people at a points to try to get them to go and eat. Another thing that they do is they will give you these $10 rewards that you can use in July and August where you have to spend at least $40. Those are pretty useless because you'd have to go to Red Lobster quite a bit to ever get any value out of them and this isn't McDonald's or Burger King this is usually celebratory and not something that you do everyday and I think they know that when they print these coupons or these gift cards or whatever you want to call them or promotional knowing that no one's ever going to use them unless they eat at Red Lobster for like lunch everyday, so I think that the entire thing is one big giant scam. Just another one of the issues that Red Lobster has had over the years.
Desired outcome: I'd like the $200 worth of points that's owed. Unlike a coupon, a member should be able to save points abd use multiple rewards, all at once. Points, unlike coupons, are allegedly matched, dollar for dollar. I am missing nearly 200 points.
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