Sonic Drive-In reviews and complaints 1
View all 1801 complaintsSonic Drive-In - Screwed up order and employee that obviously hates their job
My family ordered some food from sonic online and mine ended up being the exact opposite of what it should be.
My burger was supposed to be a SUPERSONIC double bacon cheeseburger with no mayo/lettuce and add chili but they kept the mayo/lettuce and forgot the chili.
I decided to head back to the store to get it fixed and as I was explaining the issue to the employee she just had a horrible attitude like somehow I was at fault for the messed up order when on the ticket it CLEARLY states no lettuce, no mayo, and add chili then she asks me in a sassy voice "Well what do you want me to do about it?" and before I could say anything she says she will bring me a cup of chili and leaves.
I'm so over it by then I just take the chili and leave to eat my by now cold burger.
Desired outcome: I'd like a response
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