Sonic Drive-In reviews and complaints 1
View all 1804 complaintsSonic Drive-In - Loud rude person
I went to Sonic at 6523 San Pedro Ave in San Antonio Texas 78216 today (11/17/23) after work (5PM) to pick up dinner for my family. I pressed the button to ask about the 2 for 7 dollars commercial on TV. A man turned on the speaker and grunted. He had been talking to someone then he corrected himself and gave me the welcome speech. He said yes about the 2 for 7 sale then when I tried to order he changed his mind and said that sale is not here. So I was left with no other choice since my family likes Sonic. I told him I want the number 7 coney which according to your menu is a combo coney, fries or tots and a drink. He says is that a combo? So I repeated myself and said I would like the number 7 coney so, he raises his voice and says tots or fries? And I open my mouth to speak but he repeats louder tots or fries and I try again but he is getting louder and louder. I listened to him a few times as he got louder each time, so I told him to forget it and he said fine thank you. Can't give you a name but he was a very rude black man. Last time I went to this Sonic, the cook came out looking for help because the managers were outside smoking and she needed help. She was very angry but justified. Poor girl.
Claimed loss: the loss is we didn't enjoy take out Friday night dinner and some idiot yelled at me when i didn't deserve it.
Desired outcome: i would like to know that someone spoke to this man and no one else will have to deal with such rudeness. An actual true apology would be nice since he was hired by someone in your company. My email address is [protected]@gmail.com.
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