Whataburger reviews and complaints 1
View all 592 complaintsWhataburger - fries
I went drive thru on 9/11/19 at 8:26pm oder#501936 and waited awhile. I didnt know why I had to wait in drive thru for. I was the only one at time I ordered. I drive a blue ford windstar van. You can check the cameras yourself. Im upset because I thought they were making fresh fries or something but nope. The fries I got to my meals were so hard you couldnt even eat them. I didnt pay almost $20 bucks and waited long just for this crap! My child hurt her tooth. To top it off they put tomato and lettuce on my burger when I only said cheese, mayo pickle and toasted buns. I dont know if you record people when they order in the drive thru intercom but if you dont you should cause they always get it wrong. When I order onion rings I wind up with onions in my burger. I come here alot and have had issues before. I had to contact corporate before but you need put a better speaker on intercom or something. Plus make fresh fries and correct orders. They dont repeat it back. Plus make sure cooks get it right too. Thanks
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