Whataburger reviews and complaints 1
View all 590 complaintsWhataburger - Buffalo chicken sandwich and bbq chicken sandwich
Friday night I went to whataburger and ordered a big meal for my family. Went home to eat at the dinner table with the family. As I was eating I notice a weird texture in my mouth I spit it out and my chicken was uncooked. I looked over at my daughter and had her stop eating her BBQ sandwich, I checked her chicken and it was uncooked as well. I called whataburger right away and told them what happen. They gave me two free meals, which was not what I wanted but had to settle for. I got online and made a complaint. Didn't hear anything back, so Saturday morning I called the 1-800 line and spoke with someone. The lady refunded me my money back and said someone from higher up would contact me. As of now, I have not heard anything. This is a serious matter, we could have gotten salmonella from uncooked chicken. I am very disappointed in whataburger, something like this should not happen, especially with chicken. We could have ended up in the hospital and died from these bacteria. I am sending pictures of what my daughters and my meal looked like.
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