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CB Banks Woodforest National Bank 1126 US-77 BUS, San Benito, TX, 78586, US
Woodforest National Bank company logo
Woodforest National Bank
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Woodforest National Bank company logo

Woodforest National Bank

1126 US-77 BUS, San Benito, TX, 78586, US
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1 complaint
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Website
woodforest.com
Phone number
+1 (956) 276-0926
Category
Banks
Working hours
Mon
9:00 am - 7:00 pm
Tue
9:00 am - 7:00 pm
Wed
9:00 am - 7:00 pm
Thu
9:00 am - 7:00 pm
Fri
9:00 am - 7:00 pm
Sat
10:00 am - 6:00 pm
Sun
Closed

Woodforest National Bank reviews and complaints 1

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6:13 pm EDT
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Woodforest National Bank - Would not return an overdraft charge.

7/19/2023 at 1200 pm

San Benito Texas

Would not return an overdraft charge that was due to a hack stealing our card number. Went to the local branch and manager assured the funds would be returned the next day, didn't happen. Also while clients were waiting for help, Retail Representative was flirting with female staff, laughing and giggling, then he looked up after 4 minutes and called the next person. This was at San Benito Texas Branch.

Desired outcome: Better customer service

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This complaint has been resolved automatically due to user's inactivity.

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Woodforest National Bank representative's response
Aug 01, 2023 12:27 pm EDT
Woodforest National Bank customer support contacts
Phone numbers

+1 (877) 968-7962

+1 (832) 375-2000

Address

25231 Grogan's Mill Road, Spring, TX, 77380, US

Website

woodforest.com

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We hear your frustration. We'd like to get a few more details. Can you send an email to CustomerAdvocacy@woodforest.com with your contact information so we can reach out?
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