Menu
For Business Write a review File a complaint
CB Mobile Phones Lab Charge 5826 New Territory Blvd, Sugar Land, TX, 77479, US
Lab Charge company logo
Lab Charge
reviews & complaints
Lab Charge company logo

Lab Charge

5826 New Territory Blvd, Sugar Land, TX, 77479, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
ComplaintsBoard
T
8:38 am EDT
Verified customer The reviewer confirmed their account using Google. Learn more

Lab Charge - Iconic air purifier

My wife bought the item on March 11th 2023 which she used paypal to purchase it, I got it on March 15th I first and foremost the item was smaller than the photo and it wouldnt hold a charge I contacted the company by email and a representative emailed me a shipping label which I shipped the same day in the meantime her and I kept our eyes on the tracking to make sure the company received the item which they did as you can see by the proof I tracked it. I emailed them about my refund they didnt acknowledgment me so I submitted a dispute with paypal then when that happend the company magically reached out to me by email and said to cancel it and they would provide me the refund so I did and little did I know by doing so paypal wouldnt help me after the fact since this company ghosted me took my item and my money. To this day we continue to call them and they dont call us back at all since when you call them they have one number and you never talk to anyone you are obligated to leave a voicemail and they never call me back at all.

Desired outcome: Refund

Read full review of Lab Charge
View 0 more photos
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.