DirecTV reviews and complaints 1
View all 2187 complaintsDirecTV - I wish to file a complaint on a direct tv technician id # mat x 040342
On 12/19/2018 a Direct TV Technician with ID# MAT 040342 came to my home to repair an outside cable that was not in working order. Account is under Masel Safadago phone # [protected] account # [protected] at 525 Kings Creek drive Terrell.Texas 75161. At the end of the repair the technician told me to sign his screen to show he completed the job then he said I had to sign again for the being in working condition. Later after I receive an email from Direct TV that my service contract had went from the #8.95 per month up tp $21.95 so I call Direct TV and they stated the technician had received a signature that I wanted the upgrade. This was fraudulently gotten from me by having me sign on a screen for completion of work service completed working. This Direct TV # MAT X 040342 at no time ever n mentioned anything about my service contract. This was so upsetting that I was to a point of canceling my entire Direct TV service and have nothing more to do with Direct TV. This sneaky way of getting additional money is nothing less than a sneaky trick to pull on a disabled senior on limited income. The technician even excepted a Holiday gift for his dog with a value of $25.00 even after he pulled the scam of having me sign a blank screen for completion . This technician can fool me once but will never fool me twice. Happy Holidays, Masel and Gary Safadago please contact after 12 noon [protected]
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