Sonic Drive-In reviews and complaints 1
View all 1804 complaintsSonic Drive-In - manager service
Tonight I stopped in to purchase a drink like I've done many times at the location considering it's right by my house. I have the my sonic app on my phone which I love because of the all day half price drinks so I take advantage of the savings. Well I pulled in and tried to order thru the app but ended up ordering at the stall. When the carhop came out I told her I was having issues with the app. She stated the were having issues with the app and I told her well how was I going to get my half off drink. She then went and got the manager Jeremy who came out and was very rude and told me that for me to get my half off I would have to order thru the app and pay thru there. I told him ok but the app was not working and I showed him where I was trying to order things. He said well he couldn't do anything else, he seemed like I was bothering him and taking up his time. Very rude and has no customer service skills. I work with customers all day and I always try to leave the customer happy but Jeremy left me with a very sour and distasteful visit today.
Latest Sonic Drive-In Reviews
milkshake/glass in it Service Incorrect order Unable to tip server via credit card Ingredients of the sonic burgerGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!