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CB Medical Services and Facilities BioLife Plasma Services 332 W Heritage Dr, Tyler, TX, 75703, US
BioLife Plasma Services company logo
BioLife Plasma Services
reviews & complaints
BioLife Plasma Services company logo

BioLife Plasma Services

332 W Heritage Dr, Tyler, TX, 75703, US
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1 complaint
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Website
www.biolifeplasma.com
jobs.biolifeplasma.com
Phone number
+1 (903) 592-1144
Category
Medical Services and Facilities
Working hours
Mon
11:00 am - 7:00 pm
Tue
6:00 am - 5:00 pm
Wed
6:00 am - 7:00 pm
Thu
6:00 am - 7:30 pm
Fri
6:00 am - 7:00 pm
Sat
8:00 am - 5:00 pm
Sun
8:00 am - 3:00 pm

BioLife Plasma Services reviews and complaints 1

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8:42 am EDT
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BioLife Plasma Services has left an official reply on this complaint.

BioLife Plasma Services - Hopefully you guys will get your communication together so future customers will not have this happen to them as far as me I will not be back!!!

The lack of communication from app/ the incompetent workers I drove all the way across town after working a 12-hour shift to donate plasma the biolife app let me schedule an appointment for today I get up here and they tell me I cannot donate because it's within a 7-day period you can only do two times but I donated on a friday and a sunday, sunday is the end of the week monday is the beginning of a new week and what's even more crazy today is wednesday i'm over it if I was not eligible to donate then why the [censored] with the app let me schedule an appointment?

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Resolved

This complaint has been resolved automatically due to user's inactivity.

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BioLife Plasma Services representative's response
Jun 28, 2023 11:09 am EDT
BioLife Plasma Services customer support contacts
Phone numbers

+1 (800) 828-2088

Address

1200 Lakeside Drive, Bannockburn, WA, 60015, US

Website

www.biolifeplasma.com

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Thank you for sharing your experience with us. We have passed along your review to the BioLife Mobile App team so they are aware of your concerns. Please share additional details through our website at biolifeplasma.com/about-biolife/contact-us and include your name and donation center so that we can look into this matter. We truly value you and your commitment to plasma donation, and we hope to see you at BioLife again soon.
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