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CB Travel and Vacations Camping World 11271 US Hwy 69 N, Tyler, TX, 75706, US
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Camping World
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Camping World

11271 US Hwy 69 N, Tyler, TX, 75706, US
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4:33 pm EDT

Camping World - Coleman lantern 386rk

We purchased this unit in November of 2018 at Camping World Tyler, Texas and had a leak at the time and was assured it would be fixed through there rigorous testing. In June of 2019 we had to take it back to Tyler, Tx service department for the same leak. It stayed in there shop for three months due to having to replace the whole water damaged slide from a seal being installed incorrectly (not to mention when the replaced the slide they left screws to long and shredded our vinyl flooring). We were so dissatisfied with Camping World customer service they couldn't even communicate with us on what was going on. So now it has happed again the leaking in the same spot. This time we took it to another Camping World in Bossier, La and we are having trouble with the manufacturer warranty wanting to cover the same issue not fixed right the 2nd time. We reached out to the General Manager (Brandon Whitham Tyler, Tx) and wanted a buyback on our camper but he came back with some low ball amount that is way lower than what is owed so now we are stuck with useless camper.

Desired outcome: Total buyback for the purchase amount

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