Menu
For Business Write a review File a complaint
CB Satellite and Cable TV Suddenlink Communications 4949 South Broadway Avenue, Tyler, TX, 75701, US
Suddenlink Communications company logo
Suddenlink Communications
reviews & complaints
Suddenlink Communications company logo

Suddenlink Communications

4949 South Broadway Avenue, Tyler, TX, 75701, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Working hours
Mon
8:00 am - 6:00 pm
Tue
8:00 am - 6:00 pm
Wed
9:00 am - 6:00 pm
Thu
8:00 am - 6:00 pm
Fri
8:00 am - 6:00 pm
Sat
9:00 am - 12:30 pm
Sun
Closed
ComplaintsBoard
R
12:01 pm EDT

Suddenlink Communications - unprofessional install tech & intermittant service outages & slow speed at peak hours

Tech deceived me to go into my garage to show him the "attic access" (because I always closely watch strangers in the house), and then, whilst I was still in the garage waiting for him to return there from a trip to his vehicle, he re-entered the house (room) through the front door in order to temp. be in the room alone in order to temp. sabotage an HDTV cable by unplugging it, but, he was here to do a modem install (a harassment act for I am a Targeted Individual or TI), so, why would he touch one of the HDTV cables which was working the night before and located over 8 feet from the where the modem was installed? (because these are the kinds of gaslighting tactics used upon TI's in that I was interupted when I had to find the problem and plug it back in, therefore, chumping me out of my time to do so and because it was a gaslight to the fact that he had done something surreptitious whilst alone in that room. I also believe he put a spider in that room (because I saw it crawling away from where he was just standing) and this was done in order to represent the "web of deceit" associated with the perps who carry out this form of psychological abuse(s)/harassment against/upon TI's [see http://narcissisticbehavior.net/the-effects-of-gaslighting-in-narcissistic-victim-syndrome/] for a very good explanation of how a TI is treated and search online for other info on the subject matter of "targeting" via "gangstalking" (I've had this same thing done to me before many times, but, you see, these acts are always done with "plausible deniability", so, there is nothing I can do about it other than report the kind of anomalous/surreptitious game(s) of deceit and form(s) of harassment detailed herein).

The service/speed seemed to be OK for a day, then, had sporadic service/speed interruptions, especially during peak hours on weekend nights, so, it appears that sat. dish service/speed is NOT as fast/good as the hardwired DSL line I had before (maybe throttled), but, the co. promises better speed/service in the future which is supposedly/ultimately going to be faster than said DSL line, so, going to keep it for now unless disruptions become too prevalent (we'll see how she does in "stormy" (rainy) weather).

Also, had to supply my own wireless router whereas the DSL line modem it was built-in.

Read full review of Suddenlink Communications and 3 comments
Hide full review
3 comments
Add a comment
C
C
CJSwany
US
Apr 12, 2018 4:44 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Oh Yeah, I almost forgot-
I do NOT need assisstance from a perp(s) named "Kacie" who's supposedly with suddenstench (corporation of the CRS)... F*&K Y&@ (very much), -Kacie Spacey-
from CJSwany

C
C
CJSwany
US
Apr 10, 2018 11:25 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Update:
The account holder & said install tech stated that satellite dish internet service was being installed, but that is NOT what was going on, in that, a coax cable between the street and the house was installed and it's still DSL service with the same speed as before, thus, they both lied to me in order to make me appear as being crazy (this is the sort of mistreatment that i have to constantly deal with as a TI). I now believe that said service change was only to maintain a static IP address, instead of dynamic address, and such was done so that any/all perp(s) who wish to block online access from me may simply disallow said static IP Address from entering their sites.

S
S
Suddenlink Help
Tyler, US
Aug 24, 2015 1:26 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hi - My name's Kacie, and I'm with Suddenlink. We'd be happy to help with any issues you may be experiencing with your service. Please feel free to email us directly with your service address, and please reference this post. Our email address is socialsupport-AT-suddenlink-DOT-com. Thank you, -Kacie

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.