Menu
For Business Write a review File a complaint
CB Restaurants and Dining Taco Cabana 705 Bay Area Blvd, Webster, TX, 77598, US
Taco Cabana company logo
Taco Cabana
reviews & complaints
Taco Cabana company logo

Taco Cabana

705 Bay Area Blvd, Webster, TX, 77598, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Working hours
Mon
6:00 am - 10:00 pm
Tue
6:00 am - 10:00 pm
Wed
6:00 am - 10:00 pm
Thu
6:00 am - 10:00 pm
Fri
6:00 am - 10:00 pm
Sat
6:00 am - 10:00 pm
Sun
6:00 am - 10:00 pm
ComplaintsBoard
A
2:01 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Taco Cabana - Bad service - every time - cleanliness of store

Many issues - here are 3-
1. I work for favor - the app shows that if we ask for can coke we're supposed to get one for our customers. This location - stated they couldn't do it because there were no key on the register for it showing a can coke. I explained to to them I was with favor and they were so rude... I asked for a manager and they said none was avaialble.
2. Everytime I order - they get the items wrong... When I drive through the window. I verify the items and they said I didn't ask for that. So I check my bag everytime and they still miss something... When I go into the store to tell them about it. They have an attutude. They don't care at this location. The mangers is never there, if he or she is, they never come out to speak... Not good customer service!
3.. And final complaint... This location is so filthy... I don't personally eat there... It needs an inspections, before it gets reported to the city and shut down... I had freinds order breakfast tacos there and sometime small roaches are found in the tacos... I've seen them myself...

Please have someone investiagte this, or i'll be forced to call the news and the health dept.
Here is my last receipt from 5/17/20
Store # [protected] red bluff road pasadana tx 77503
Reg 4 order 251468 5/17/2020 1:11:30pm
Employee 430412 (very rude - she needs more training) order # 468

The tc in clear lake off bay area blvd and the one off fugua of 45... Are the cleanest and have the most freindliest professional people there. Maybe the managers there might need to take a trip to the pasadena location and clean it up?

Read full review of Taco Cabana and 1 comment
Hide full review
1 comment
Add a comment
A
A
autere
US
May 18, 2020 4:47 pm EDT

No is not the same as rude. Hopefully in your line of work you have to say no to a customer and they accuse you of being rude. Someone needs to go to your place of work and complain about you. Also if you don't personally eat there how did you see the roaches.

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.