Macy's reviews and complaints 1
View all 810 complaintsMacy's - Adds
I will receive Macy's weekly add. When I go into the store to shop I find that a lot of the products in their add doesn't match up to the shelf price. The shelf price is also more. I consistently have to point this out to the inept and rude employee who works at the customer service desk. This sometimes takes fifteen minutes or more to resolve the issue. Sometimes I don't catch the price discrepancies. Sometimes I go back and try to fix the issue. Other times I just let it go and am out some money.
Desired outcome: Fix the issue
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