Pizza Hut reviews and complaints 1
View all 2953 complaintsPizza Hut - Incorrect order
I ordered a large thin crust pizza, 12 traditional wings medium, chocolate chip cookie, and 2 drinks. I did not receive the wings. Door Dash delivered the order on behalf of Pizza Hut.
I call the store back shortly after receiving my order and the lady I talked with said she would make a note of the problem and have the manager call me back. I did not receive the call. I called the restaurant back the next morning and talked to the manager and he told me to give him the last four numbers of my card as I did so. He told me he would see if he could manually refund the cost of the wings and he would call me back. I waited over an hour and called the restaurant back but while I'm on hold I get hung up on, after 5 times I'm doing this.
Desired outcome: Refund of the cost or some sort of credit
Latest Pizza Hut Reviews
Food shortage in order Pizzas (2) Both product and service Customer service Dine InGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!