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CB Mail and Package Delivery The UPS Store 5414 W Daybreak Pkwy C-4, South Jordan, UT, 84009, US
The UPS Store company logo
The UPS Store
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The UPS Store company logo

The UPS Store

5414 W Daybreak Pkwy C-4, South Jordan, UT, 84009, US
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1 complaint
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Website
www.theupsstore.com
Phone number
+1 (801) 254-6600
Category
Mail and Package Delivery
Working hours
Mon
8:30 am - 6:30 pm
Tue
8:30 am - 6:30 pm
Wed
8:30 am - 6:30 pm
Thu
8:30 am - 6:30 pm
Fri
8:30 am - 6:30 pm
Sat
9:00 am - 5:00 pm
Sun
11:00 am - 4:00 pm

The UPS Store reviews and complaints 1

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R
4:25 pm EDT

The UPS Store - Passport photo appointment

Hi,

I had an appointment today at 10:30 MT for a passport photo at the UPS #6875 South Jordan UT location. I made this appointment several days ago for my one day off this week and you emailed me a reminder this morning. When I arrived, the staff there said they didn't have passport ink and couldn't do it. No one notified me and I wasted 40 min driving. Staff told me to go to the UPS store in Harriman, UT but when I got there they said they do not do passport photos.
I called customer service and talked to Erick who said he could not help me and he gave me another number to call, 877-462-3622. I had him repeat the number. When I called, it was a accounts receivable department of a different company called CRS.
I am upset that I wasted an hour of time abs now I need to funds another place to get a passport photo. I was treated unprofessionally by your in store and phone reps and didn't get the appointment I made or any notification ahead of time that you would have to cancel.

Rachael

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