Menu
Categories Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
For Business Write a review File a complaint
Sign Up
For Business Write a review File a complaint
CB Retail Stores Sam's Club 970 Hilton Heights Rd, Charlottesville, VA, 22901, US
Sam's Club company logo
Sam's Club
reviews & complaints
Sam's Club company logo

Sam's Club

970 Hilton Heights Rd, Charlottesville, VA, 22901, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Website
www.samsclub.com
Phone number
+1 (434) 978-2122
Category
Retail Stores
Working hours
Mon
10:00 am - 8:00 pm
Tue
10:00 am - 8:00 pm
Wed
10:00 am - 8:00 pm
Thu
10:00 am - 8:00 pm
Fri
10:00 am - 8:00 pm
Sat
9:00 am - 8:00 pm
Sun
10:00 am - 6:00 pm

Sam's Club reviews and complaints 1

View all 977 complaints
ComplaintsBoard
E
1:47 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Sam's Club - Membership

Our new office manager went in to introduce herself and see what she needed to do as far as paying the yearly account and get her name added to the membership. The associate was very rude and went into a spill about how she could not talk to her. Ok, that's fine, so I call as the primary who is hours away and explain our office manager has stepped down and the new manager would need a card. She was there to get our office supplies. They again would not talk to her, nor me for that fact and continued to say that this is how she was instructed to handle customers when they need assistance of this type. She glared at our employee the entire time she was on the phone with me and never apologized for her tone. This is at the Charlottesville, VA store.

Desired outcome: at this point we are canceling our membership and going to Costco

Read full review of Sam's Club
Hide full review
More
Send message
Copy link
Report

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.