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CB Electricians and Plumbing Len The Plumber 10440 Furnace Rd #106, Lorton, VA, 22079, US
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Len The Plumber
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Len The Plumber company logo

Len The Plumber

10440 Furnace Rd #106, Lorton, VA, 22079, US
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1 complaint
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Website
lentheplumber.com
Phone number
+1 (571) 388-2973
Category
Electricians and Plumbing
Working hours
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Len The Plumber reviews and complaints 1

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J
9:15 am EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.
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Len The Plumber has left an official reply on this complaint.

Len The Plumber - Hot water heater

I requested service on my 6 year old hot water heater. I was told the parts were not available locally and it would cost around $1500 to purchase and have shipped to his location. I was told if I wanted the hot water heater working immmediately I could purchase on for $5000.00. I did not want to purchase a $5000.00 water or pay $1500.00 for parts at this time. I called a local plumber and he came over immediately and told us the problem. The next day he obtained the part and repaired our hot water heater for far less than Len the Plumber. This is our second encounter with this company and both times were unsatisfactory.

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Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

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Len The Plumber representative's response
Apr 27, 2020 11:08 am EDT
Len The Plumber customer support contacts
Phone numbers

+1 (800) 950-4619

+1 (410) 247-9970

Address

1552 Ridgely Street, Baltimore, MD, 21230-2013, US

Website

lentheplumber.com

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Jerry, thank you for bringing this to our attention. We are sorry to hear that you were not satisfied with your experience. We take these concerns seriously and have passed your message on to our service team who will be reaching out to you.
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